Is there internet in the hotel?

Free Wi-Fi is available on site.

Are the use of the pools included in the price?

Please note that the use of the pools for all hotel guests is free of charge. More about the relaxation area can be found on the hotel’s website.

What is the temperature of the water on the pool?

The temperature of the large pool is 30 degrees, and the small pool 33 degrees.

How can I make a payment for my reservation?

Trinity Hotel accepts payment by bank transfer, credit card, PayPal and cash.

How can I pay in advance by credit card?

You need to fill in a form, which we will send you by email. Contact us via the contact form in Contacts to get the form.

Is there breakfast included in the price?

According to the package you have chosen, the price can only include breakfast or breakfast and dinner.

How is breakfast and dinner served in the restaurant?

Breakfast and dinner are served buffet style for more than 20 people. Meals are served in the main restaurant. For less than 20 people, a menu selection is available.

Do you offer a shuttle service to and from the airport?

We offer transfers to and from Sofia Airport and Plovdiv Airport.

Can we get ski equipment from the hotel?

Yes, the hotel has a ski storage room from which you can rent ski equipment during the winter season. If you have your own equipment, you can use the ski storage room free of charge.

Do you offer a ski storage room if I have my own equipment?

If you have your own equipment, you can use the ski storage room on the hotel for free.

Are pets allowed?

Pets can only be accommodated in the apartment part of the complex – in Trinity Apart.

Is there an extra charge for using a sauna?

In the relaxation area, we have a sauna and a steam bath, which are free for the guests of Trinity Residence Bansko Hotel.

How many people can be accommodated in a double room?

Maximum occupancy in a double room is 2 adults and 1 child up to 12 years old, according to the offer you choose.

How can I make a reservation?

The easiest way is in the Prices section of our site. Please note that the booking process will not take you more than 1-2 minutes.

Is there a possibility to add dinner to the night?

To. If you have not been convinced in advance that you want dinner, dinner buffet or set menu is possible upon arrival at the hotel.

Is there parking in the hotel?

Trinity Residence hotel features indoor and outdoor parking.

Is parking paid?

Parking is free at the hotel.

Does the hotel offer a shuttle service to the ski area?

Yes, we offer a free shuttle service to the ski area, according to a previously announced schedule. For more information, ask the on-duty receptionist.

Where exactly is the hotel?

Hotel Trinity Residence is located in the center of Bansko, 50 meters from the main pedestrian street – Pirin.